Frequently Asked Questions

What is the age range for Wonder Crate? 

We recommend Wonder Crate for ages 5-8.

When will I receive my first box?

Subscription boxes ship on the 15th of each month. Single boxes ship the next business day.

Is there a cutoff date for ordering the subscription?

Yes, you must order your box by the 12th of the month (5:00 pm EST) in order to receive the current crate.  All orders after the 12th will receive their first box the following month. 

Is there a contract for the subscription?

Good news, no contract.  You can sign up for a month-to-month subscription, and cancel at anytime.  Please note that it automatically renews on the 25th.  You can also pre-pay for 3 months or 6 months to receive a discount.

Can I choose which topics I will receive?

Yes, purchase a single box!  Choose the box topic that matches your child's individual needs.  For a subscription, you will receive a carefully selected skill specifically designed for that month.  

How much is shipping for the subscription?

Shipping is $7 for Sidekick and Hero, and $8 for Superhero anywhere within the US.  $15 for all boxes to Canada, and $25 to the rest of the world. 

How do I contact you?

We love to hear from our customers! You can reach us at [email protected]  Corrie or Kelsa will get back to you ASAP.

Can I return my box? What if something arrives broken?

You can cancel at anytime, but we can not refund you for any boxes or accept returns. While we package our boxes carefully, accidents can happen during shipping. If something in your box is damaged, please email us at [email protected] and we'll get a replacement out to you as soon as possible!  

Can I give the subscription as a gift?

Yes, of course! It truly is the empowerment gift that keeps on giving. On the checkout page check the box that says "This is a gift" and your subscrption will not automatically renew. 

What if I have multiple children? Do I need to buy multiple boxes?

We offer a "Wonder Crate Sibling Add-On" so you can get additional materials for a second child and don't need to purchase a second box. We also sell "Create Your Own Capes" in our shop if you need some extra capes for siblings.